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Safe holidays

Safe holidays in Cervia: all the information!

CHECK-IN

We give you the possibility to check in online to speed up the registration process when you arrive at the hotel

BOOKING AND DEPOSITS / VOUCHERS

For bookings already confirmed or for those who book for this year in a very exceptional way we have implemented the following policies:
  • you can cancel your reservation up to 7 days before the arrival date
  • you will be refunded fully total and without any penalties
  • you can ask to convert the deposit paid into a voucher of the same amount for your next holiday by 2020.
  • you can give your voucher as a gift to relatives/friends
  • puoi chiedere di modificare le date di arrivo e di partenza, previa disponibilità presso la nostra struttura
  • subject to availability, you can ask to change the arrival and departure dates directly at our property

CLEANING AND SANITIZATION

  • We use dedicated medical products for all surfaces, supplied by a certified company
  • Each shared area is cleaned and sanitized according to specific protocols
  • We have purchased special nebulizer machines for the sanitization of the rooms

RESTAURANT

  • In the dining room: breakfast, lunch and dinner are served keep the social distancing imposed by the regulations.
  • Breakfast, lunch and dinner will be served as usual in "table service" mode, the buffet will not be allowed.
  • We give the possibility for those who wish to eat their lunch and dinner with a practical take-away box, to be consumed under their parasol, in the room or in the garden

STAFF

All staff have been trained on hygiene rules and protocols to be followed so that they can work safely for themselves and others.

ENTERTAINMENT

In order to comply with the directives at the moment we are not able to guarantee the entertainment service, (in order to avoid assemblages), but if the directives will allow it, things could change.

GUESTS

  • Remember to respect the one-meter distance in the common areas, in the lobby and garden
  • Masks, hydroalcoholic products for hand cleaning are at the complete disposal of the customers
  • The hotel's public areas can only be accessed by wearing a mask (available at the reception).
  • Do not leave personal belongings or luggage in public areas.
  • Cover your mouth and nose with a handkerchief in case you sneeze.
  • If you have a fever or flu-like symptoms, inform the hotel staff.
  • Thermo-scanner available at the reception to perform body temperature checks.

BEACH

  • The beach as last year is ready to welcome you safely, for a dip in the sea more beautiful you always!!
  • Distances between parasols
  • Daily sanitization of children’s areas, parasols, subeds, etc...
Need further info? Any doubts?
CONTACT US and we will reply as soon as possible
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"Wonderful Experience!"

Individualized attention to guests...all staff were attentive and friendly... Great beachside location.... Attractive, spotless environment... Delicious food at the hotel restaurant..... Clean poo... Read all
Nancy - 31-05-2021

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4,5 / 5
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Park Hotel Pineta - Viale Italia, 360 - 48015 Cervia (Ra) - Tel. +39 0544/980302 Fax +39 0544/980486 - P.Iva 03261560407 Privacy Policy (Find out more and customize)
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